Website growth tip - membership not required
by Randall McCarleyNovember 8th, 2007
I’m surfing around a bit looking for social networks to join and a common theme is really bugging me. Many of these sites hide their content.
What I mean by “hide” is that you have to be a member to get to the actual content.
Because I can’t see the content I don’t know if I want to be a member. I do know I won’t sign up for anything unless you show me the goods first… or at least a sample.
Holding viewers hostage to your membership policy is bad form. It frustrates the viewer. And that violates the first rule of usability: never frustrate the viewer. Why? Because they leave with a bitter taste and hold a resentment to how your site wasted their time. People that get really upset may write a blog post about it. (more…)



